Freightliner, Sterling, & Western Star of Odessa
1100 South Grandview
Odessa, TX 79760
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Main: (432) 580-8400
Toll Free: (800) 687-3381
Fax: (432) 580-0245
Bobby Cooper: President
David Wilson: General Manager
After Hours Please Call the Main Number.
Our mechanics have an average of 20+ years experience.
- 25 Service Bays
- 25 Technicians including 20 ASE Certified Technicians
- Alignment Bay with state-of-the-art Hunter Engineering Alignment Equipment
- Certified Techs/Warranty Certification on Arvin-Meritor (Rockwell), Eaton, Horton, Bendix, Spicer, Rigmaster, Thomas Built bus, and many more products.
- Electronic Engine Certified (Cat, Cummins, Detroit)
- G2 expert service center for Detroit Diesel Series 60, MBE4000, and MBE900
- Driver's Lounge
- Wrecker Service Available
- In-house Parts Department
- In-house Certified Dealer-Trainer (Randy Brehm)
- Road Service Available. Check out our modern service truck, equipped for almost anything!
- Transportation to Nearby Motels
It Pays To Run Clean
When you have a problem with your rig, you need help right away to get back out on the road. You shouldn't have to wait for days just to find out that you needed a five-minute fix. And that's why Freightliner is rolling out its new Express Assessment.
You Can't Fix The Problem Before You Find It
Express Assessment is a service process designed to provide customers with a repair diagnosis within two (2) hours of initial write-up.
Applies to all customer types.
APPLIES TO SINGLE COMPLAINT/REPAIRS.
Is available Monday-Friday.
Parts availability is checked.
Customer is notified of needed repair & parts availability within two hours of write-up. Express Assessment process is documented and all employees have been trained.
What is Elite Support?
Elite Support is a collaborative effort between Freightliner and its truck dealers, focused on improving the customer experience.
Elite Support provides rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability and superb customer service; all provided by a highly-trained staff.
To learn more click here to visit.
- Available after hours by call out
- Free WIFI
- Drivers Lounge
- Free Pick up & Delivery to Hotels
- Over 100 Friendly Team Members to service your needs